Features

Everything Between the Booking and the Next One

Smart Paws covers the work either side of the exam room: getting the client in, getting consent signed, getting paid, and getting them back when care is due.

Two veterinary staff in scrubs treating a dog together on a clinic table

What's Inside

Eight Jobs Your Team Should Not Be Doing By Hand

None of these need a clinical judgement. All of them need to happen every single time, which is exactly what a busy day is worst at.

Clinic operations

Consent Stack

Surgery, euthanasia and image release consent, requested by text and email, signed on a page that carries your clinic's branding, tracked back to the patient record.

Clinic operations

Vaccine & Wellness Recalls

The care a patient is already due for, asked for on time, in your clinic's voice, without a technician working a spreadsheet on a Friday afternoon.

Clinic operations

Smart Front Desk

Appointment confirmations, two-day and two-hour reminders, intake that arrives before the client does, and one board where every request lands.

Client communication

Online Booking

Sick visit, wellness exam, technician appointment, surgery or dental consult and clinic events, each with its own calendar and its own rules.

Client communication

Unified Inbox

Text, email, web chat and social messages in one thread per client, so the whole team can see what was already said.

Client communication

Reviews & Reputation

The ask goes out after the visit that went well, and the client who had a hard day gets a private route to your practice manager instead of a public one.

Client communication

Text to Pay

Send the invoice as a link the client can pay from their phone, so the balance is settled before the carrier is back in the car.

Clinic operations

Clinic Ops Dashboard

Rooms, waitlist, staff on duty and the visits happening right now, on one screen the whole team can see.

Let's Make This Easy

Book a 20-minute call. Bring the part of the week your team dreads, whether that is chasing consent signatures, working the overdue list, or the phone at 4:40 on a Friday. We will show you what it looks like handled.

Book a Walkthrough