Reviews & Reputation

Ask After the Visit That Went Well

The request is tied to a completed visit, not to a monthly campaign, and a client who had a difficult experience is routed privately to your practice manager rather than to a public page.

A dog wearing oversized glasses, looking closely at something

The Practices With the Best Reviews Are Not the Ones Asking the Most

They are the ones asking at the right moment, once, and catching the unhappy client before a public page does.

Where the Good Ones Land

A happy client is sent straight to your practice's own Google Business Profile, on the canonical review link Google issues for it, so the review counts toward the profile pet owners actually see when they search for a vet near them. Nothing is posted on their behalf and no review is ever written for them.

Ask Us How the Split Works

The routing rule is the part worth seeing, and it is the part most review tools do not have.

What it does

Timing Is the Whole Mechanism

Reviews are not a volume problem. They are a timing problem and a routing problem.

Tied to a Completed Visit

The ask is triggered by the visit actually finishing, so it reaches the client while they still remember the technician's name.

Smart Paws

Difficult Visits Route Privately

A client who says the visit did not go well is taken to your practice manager, not to a public review form. You hear about it first, which is the only version of this that helps anybody.

Asked Once, Not Chased

One request per visit. A practice that asks the same client four times gets fewer reviews, not more.

Smart Paws

You See Who Was Asked

Which visits generated a request, which produced a review, and which raised a concern that needs a call back today.

How It Works

From Switched On to Working for You

Every feature follows the same promise: quick to set up, simple to run, and built to pay for itself in saved hours and captured leads. Here is how this one comes together.

01

The Visit Is Completed

Completion is the trigger. Not a date, not a batch.

02

The Client Is Asked

Short, branded to your practice, and easy to answer on a phone.

03

Happy Goes Public, Unhappy Comes To You

The split happens before a word is posted anywhere.

04

Your Manager Gets the Hard One First

A private note with the client, the patient and what they said, in time to pick up the phone.

Let's Make This Easy

Book a 20-minute call. Bring the part of the week your team dreads, whether that is chasing consent signatures, working the overdue list, or the phone at 4:40 on a Friday. We will show you what it looks like handled.

Book a Walkthrough